Giving feedback is one of the most important responsibilities of a leader, but it is also one of the easiest to get wrong. Most leaders understand that employees need feedback. The challenge is making sure that feedback actually leads to a change in behaviour. Telling someone that they need to communicate better, be more proactive,…
Getting promoted into a leadership position is a significant career milestone. It is often recognition of your hard work, expertise, judgment, and ability to contribute to the organization. After working toward the opportunity, it can feel like the next step should be straightforward. In reality, a promotion into leadership can be one of the most…
As organizations grow, executives often become responsible for more decisions, more people, and more competing priorities. What once felt manageable can eventually become overwhelming. Employees begin waiting for approvals, managers bring every difficult decision to the executive team, and projects slow down because too many decisions depend on one person. When this happens, the executive…
Promoting your best employee into management often seems like an obvious decision. They consistently deliver strong results, understand the business, earn the respect of their colleagues, and demonstrate the expertise the organization needs. When a management position becomes available, they may appear to be the natural choice. But being an excellent employee doesn’t automatically make…
Every leader makes mistakes. Some are relatively minor and quickly forgotten, while others can have a lasting impact on a team or organization. A poor strategic decision, a failed initiative, a communication breakdown, or a decision that negatively affects employees or customers can all create uncertainty about a leader’s judgment and reliability. When that happens,…
How to Lead When You’re No Longer the Expert As your career progresses, there often comes a point when you are no longer the most knowledgeable person in the room. For many leaders, that can be uncomfortable. You may have built your career on expertise. You were promoted because you knew your industry, understood the…